On December twenty five, My a few sons And that i experienced a flight from Cleveland to Phoenix that was to go away at seven:fifty having a end in Charlotte NC. At about 3 or four pm to the day of our departure, American Airways delayed our flight which would make us skip our connection in Charlotte which experienced no other flights out to Phoenix that working day OR the next! And why the hold off? No clarification. So without any help from an AA consultant..(Virtually as if it was our fault) we found another flight by means of Dallas…which remaining in one hour in addition to a 50 %. We produced it on the airport but with Yet one more impolite AA representative, (I understood it had been chaotic with the vacations and all) I had been certain that I could get my bag in Dallas because we now had to invest the night there. I requested him with regard to the tag that seemed like it had been checked to Phoenix and he reported curtly, you’ll just decide it up in Dallas and recheck it in the morning. Very well the bag did not help it become about the conveyer in Dallas. After i requested A further agent over it, he claimed it absolutely was in a big home and it had been likely out whenever we remaining in the morning. I instructed him I needed it for my lodge remain, and he advised me it would take 4 hours to get it. Okay…nevermind…I’ll be back again in this article in 4 several hours!!! So I still left for that Dallas lodge devoid of my baggage.. Bought on our flight the subsequent morning and took off on time.
I want to make this report to you. I was astonished which i was not able to produce a report by cell phone. Sallianne Dale
When we at last received an email reaction from American Airlines, the entire reaction time was somewhere around 1 hour. Despite the fact that we waited an hour, we did acquire many responses to our initial question:
When I got for the complimentary hotel that American setup for me, I called 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights which were obtainable on USAIR. She informed me there have been no open seats on any in the early USAIR flights. I used to be on the web and could see that there were out there flights. I really booked a flight to demonstrate it to her.
We are quite discouraged aiming to find out about our benefit miles. Account quantities BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India were being canceled. We must know our miles status and when any miles have been canceled we want them reinstated.
Be sure to ahead me the information for my vacation voucher that should be on file. I've missing the original as I had saved it on my other Personal computer that is definitely staying serviced.
Our flight from Greenville, SC to Dallas arrived promptly but we had been needed to continue being during the aircraft on tarmac for almost ninety minutes producing quite a few to pass up connecting flights. AA screwed up yet again–no person pleased with currently being taken care of like cattle; you have never appreciated your shoppers.
Walberg adjusted my seats.I think the personnel inUS air is extremely impolite And that i don’t desire to vacation anymore
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I'm applying two vouchers as partial payment for these flights. I sent the vouchers for the handle offered in July.
I are already stuck in Charlotte for nearly each day now. I am alleged to be connecting to New Bern, NC. I won't be traveling American Airlines again!
it's pitiful to have to report that my several emails to Consumer Relations have not been answered as of to date Oct 29, a total not enough essentially the most elementary courtesy towards an 84 years outdated 1st-Course passenger and Regular Flier….
Studying the short article in Yahoo! a few AA rep creating “deaf and dumb†on their luggage is rude they usually are worthy of much more than a phony apology. you only dropped a purchaser.
On October 20th of the calendar year I'd the unlucky possibility to fly American Airlines from Myrtle Beach to Jackson with the ultimate leg getting from Washington the Jackson. This was an 8 pm flight (AA3879) which must have been a quiet and rather stress-free flight at that time of evening but was become pure distress by a impolite and unhelpful attendant. I didn’t get her identify since her tag was turned backward but considering the fact that she was the only real attendant to the airplane her identity shouldn’t be too not easy to kind out. As I generate this I know the futility of my criticism for the reason that I'll come off sounding just like a disgruntled passenger who exaggerates a story to create a point. Be that as it could, I will show you what occurred understanding the fellow sitting close to me and the females across the aisle can affirm what I say. The two girls over the aisle work with me and as we deplaned designed the comment that “she certainly had it in in your caseâ€. I control a special investigations unit for an insurance provider. We experienced absent to Myrtle Beach to get a seminar and had to return by means of Washington. Our flight was not comprehensive but was almost certainly eighty to eighty five per cent of capability. I had the aisle seat of 10C. My seatmate was a nice young male that I'd personally describe as durable. He was all over five foot nine inches and weighed 350# or so. He did all he could to confine himself to his Area allowed but some matters just don’t operate. The center armrest not only would not come down but couldn't even be observed since it was halfway of his proper shoulder. While I am not big, I'd to sit at an not comfortable angle to fit in the seat since his right facet would have been driving my remaining shoulder if I attempted to sit normally while in the seat. My program was to ensure the aircraft experienced boarded In order not to obtain some other person’s seat and afterwards go to a far more at ease seat. I'd my eye within the window seat two rows up which was an exit row. A smallish Woman sat in the aisle seat and we would have all been at ease. Here's exactly where factors crumble. As I used to be looking forward to the doors to shut I had been on the lookout up the aisle and observed the attendant go more than to Stacy Pickering, our state auditor who I occurred to be aware of, and say a thing to him and movement to an empty row quite a few rows driving him. He thanked her and acquired up to maneuver to your seat the Full Article attendant pointed him to. I heard the doorways near and a couple of minutes later on the attendant walked into the again and I requested if the aircraft was completely boarded.
I am producing to tell you of my horrible encounter flying on American Airlines. 1st off, I used to be verified on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on seven/nine/07. As you can imagine immediately after numerous improvements to this departure time with little if any conversation from an Airline consultant regarding the delay (until finally the flight time elapsed and no updates have been manufactured) I inquired and uncovered the delay was a direct result of inclement weather conditions. Upon arrival to Chicago’s O’Hare Airport, I acquired that following presenting to my departure gate for my connection, the flight # 4169 departed less than twenty minutes before my arrival at the gate.